How it works & FAQ
How it Works
Interested in becoming a P&K Tester, representing the tastes and opinions of consumers just like you?
Here's how it works:
- First, you need to register with us. We never try to sell you anything, raise funds, or provide your name or contact information to anybody else. You may withdraw your registration at any time.
- When we have a study, we call you, our registered tester, and see if you are eligible to take part.
- If we reach you and you qualify, we tell you the length of the test and how much it pays. For on-site studies, we offer a range of times and sometimes a couple of dates.
- If you agree to come in and we have an opening that fits your schedule, we schedule you at the agreed upon date and time.
- When you come in, you will be required to show us a valid, matching, state picture ID to gain entry to your study. Additional ID may be required at times.
- For most studies, you will be given instructions, samples to try, and a questionnaire to complete as you evaluate each item. Not all studies you’re called for will involve a food item. We also conduct studies for at home use. To qualify, the procedure is the same. The difference is that you will be asked to try the product in the comfort of your own home; you most likely will be making calls to our facility to tell us your opinion. Often with this type of study you will be asked to pick up the product and drop off the product after a set amount of days. When the test is complete, you will be paid or mailed a check.
- You may take part in up to 3-to-4 studies over a year’s time.
So, testing is not a job - it's a safe, private, convenient way to be heard. And it can be fun as we work together!
FAQs
- How much do you pay?
- Most on-site studies pay about $20-$25 per hour of testing, with most studies lasting only about an hour. That’s enough cash to cover travel and have some left over for yourself, but most of our testers don’t come because they need the money. They come to take part in a product development process that will shape the products that they buy to suit their tastes.
- How long will I have to be there?
- Most studies last only about an hour to an hour and a half -- sometimes more, sometimes less, and sometimes they stretch over two or three days. We always ask that you arrive 10-15 minutes early for prompt check-in.
- What other types of studies do you do?
- There are discussion groups that usually last a couple hours, in-home use studies that involve a shipment or quick pickup, and online studies.
- Is it legal for you to withdraw somebody's registration (without informing them)?
- Yes. Peryam & Kroll is a private business, and our testers are not employees. So we are not required to leave participation open to anyone like a government agency would.
- What should I do if I am running late or unable to come in?
- If you run late or have an emergency, we ask that you call us as soon as you are able. If you give us enough warning, we may be able to replace you. If you are stuck in traffic, we will be able to tell you whether it’s worth it for you to continue. Since we remove people from our list when they consistently no-show or show late, you will want us to know that you were making the effort.
- Why is it important to show up/be on time?
- Each study has limited seating, and we have deadlines to our clients. Too many no-shows, late cancellations, and late arrivals cause us to miss those deadlines. So when people consistently miss or arrive late to appointments, we remove them from our list so that we provide opportunities to testers who may be more reliable.
- Why can't I just start my study late?
- Most studies are conducted in group sessions with the whole group advancing through the study together. We need each tester to complete the full test in the order specified by our client or the opinions are unusable; so late arrivals are usually unable to take part once the session has begun.
- How often can I test?
- Up to 3 to 4 times over any twelve-month period, about every 3 months or so.
- How often will you call me?
- Names are pulled at random by the computer and called. Some people get called more than others, and some are easier to get a hold of than others – there’s no way to predict it. After you complete a study, it will be a few months before your name is eligible to be pulled again.
- If it's been a few months and I am available for a study, can I call you and get screened for a study?
- No. Part of the science of research is in the randomness of who we reach. It’s called "sampling."
- Why didn’t I qualify?
- There are many factors that play a role in the qualification process. This includes, but is not limited to, age, gender and of course personal opinions. If by chance you did not qualify for a study, that does not void you from being called. Your name will be regenerated by the computer when an alternate study is available.
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